Returns & Exchanges

At Big Sale, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day hassle-free return policy for all unopened and unused products.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Pack Your Items

Securely place the unused beauty products in their original packaging, ensuring all seals are intact to qualify for a full refund.

3

Ship It Back

Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing